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FAQ
Booking & Payment Questions
You can book directly through our website by selecting your dates, choosing the property, and completing the checkout process.
We accept credit/debit cards, bank transfers, and secure online payment options.
Yes, a refundable security deposit may be required depending on the property.
Yes, cancellation policies vary by property. Please review the policy before confirming your booking.
Most rental homes include utilities, but some may have additional charges. Details are listed in each property description.
Standard check-in is after 3 PM and check-out is before 12 PM. Early or late check-in can be arranged upon request.
Basic cleaning is provided before check-in. Additional housekeeping can be arranged at extra cost.
Contact our support team immediately. We will arrange maintenance as soon as possible.
FAQ
Property Listing Questions
You can submit your property details through our online form, and our team will contact you for verification and onboarding.
We typically need your Emirates ID, property ownership documents, and basic property information for verification.
Listing is usually free, but management or marketing services may have additional charges depending on your package.
Once verification, photography, and setup are completed, properties usually go live within 24–48 hours.
Our team will arrange maintenance and keep you informed. We ensure your property stays in excellent condition for every listing.
Yes, you will receive real-time notifications, and you can view booking details through your owner dashboard.
We promote your property on major booking platforms, social media, and targeted marketing channels to maximize visibility.
Yes, we offer high-quality photography and videography to make your property stand out and attract more bookings.