At EZ Holiday, your privacy and the protection of your personal information are extremely important to us. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services.

1. Information We Collect

When you use EZ Holiday, we may collect the following information:

• Personal Information: Name, email address, phone number, Emirates ID, and payment details.

• Booking Information: Property preferences, check-in/check-out dates, number of guests, and special requests.

• Technical Information: IP address, browser type, device information, and website usage data.

2. How We Use Your Information

Your information is used to provide and improve our services, including:

• Processing bookings and payments.

• Communicating important updates, confirmations, or promotional offers (if opted-in).

• Managing property listings and reservations.

• Ensuring the security, functionality, and performance of our website.

• Complying with legal obligations and regulatory requirements.

3. Sharing Your Information

We respect your privacy and do not sell your data to third parties. Information may be shared only when necessary to:

• Complete your booking with property owners or partners.

• Process payments through secure payment gateways.

• Provide customer support or maintenance services.

• Comply with legal requirements or protect our rights.

4. Cookies and Tracking

Our website uses cookies and similar technologies to improve user experience, analyze traffic, and optimize our services. You can manage or disable cookies through your browser settings.

5. Data Security

We implement strict security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Sensitive information, such as payment details, is encrypted and processed through secure channels.

6. Your Rights

You have the right to:

• Access and review the personal information we hold about you.

• Request correction or deletion of your personal information.

• Opt-out of marketing communications at any time.

• Raise concerns regarding the use of your data.

To exercise these rights, please contact us at info@ezholiday.ae

7. Children’s Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect personal information from minors.

8. Changes to This Policy

EZ Holiday may update this Privacy Policy from time to time. All changes will be posted on this page with an updated revision date. We encourage users to review this page regularly.

9. Contact Us

For questions, concerns, or requests regarding your privacy, please contact:

EZ Holiday Rental Home
Email: info@ezholiday.ae
Phone: +971 52 227 8762